Nationwide Mortgage Payment Protection Insurance Claims

Mortgage payment protection insurance or MPPI can help to ensure that your mortgage repayments continue if you suddenly are unable to work because of illness or accident. However, there have been instances that several banks and insurers, including Nationwide, mis-sold MPPI to people. So, if you discover that you have mis-sold  mortgage PPI, then you may also want to know how to make Nationwide Mortgage Payment Protection Insurance claims. In this article, we’ll discuss how to make Nationwide mortgage payment protection insurance claims.

Ways in Which MPPI May Have Been Mis-Sold by Nationwide

Nationwide has previously mis-sold MPPI in several ways and people took a PPI cover along with their mortgages thinking that it would boost their chances of being accepted or that taking the policy was compulsory. The other ways that MPPI may have been mis-sold by Nationwide are:

  • You were unaware that the PPI insurance was added to your mortgage.
  • You were retired, a student or unemployed at the time when you were sold MPPI by Nationwide.
  • The costs of the policy were not listed in the mortgage advance separately.
  • Nationwide did not provide information about other alternative policies, which may have been cheaper.
  • You were not informed about any exclusions such as the cover being void if you suffered from any pre-existing medical conditions.
  • You were not informed by Nationwide that the MPPI was not compulsory and you felt it was necessary to get a mortgage.
  • Nationwide determined if you had any other policies and are fully covered.
  • Nationwide checked if your employer gives you sick pay, which made MPPI unnecessary.

If the answer to any of the above points is “yes”, then you may want to consider Nationwide Mortgage Payment Protection Insurance claims, which you can start by finding the documentation with the evidence of the mis-sold MPPI. Try to recall the details of when the PPI was sold to you, if you were informed about it and if you agreed to this.

Nationwide Mortgage Payment Protection Insurance Claims

While the deadline to submit an MPPI complaint was 29th August 2019, you can ask Nationwide to review the policy only in case of:

  • Exceptional Circumstances: If there was some exceptional circumstance that prevented you from complaining before the deadline of 29th August 2019 and even if the deadline has passed, you can complain to Nationwide or the Financial Ombudsman Service.
  • Rejected Claims: If your PPI policy was active on 29th August 2017 and if your claim was rejected because of limitations or exclusions on the policy or eligibility issues, you can complain after the 29 August 2019 deadline; however, the complaint should relate to the rejection of your claim.

If you’re not happy with Nationwide’s response to your complaint, then you can contact them to discuss it within 6 months of receiving the final response letter and if you’re still not satisfied, then you can contact the Financial Ombudsman Service to make your complaint.

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